More and more healthcare organisations use video calling to improve their processes and caregiving.
The Alterdesk healthcare messenger enables users to start video conversations straight from existing messaging conversations. Healthcare providers can invite their patients / clients in just a few mouse clicks.
In which ways can video calling contribute to day-to-day healthcare practices?
There are many ways in which video calling can improve home care. By starting video conversations, home care providers or informal caregivers can provide care from wherever they are, as an alternative to home visits. There are a lot of advantages: think of more frequent personal contact and the possibility to assist with medication.
Doctors with regular consultation hours (think of, for example, general practitioners or physiotherapists) can choose to hold these by means of video consultations. This is ideal for people with mobility problems – they can consult with their doctor from the comfort of their own homes. The doctor can also provide consultations from wherever he/she wishes and healthcare organisations can reduce the costs of consultation rooms, parking spots and waiting rooms.
Healthcare professionals can also conduct meetings with co-workers or external specialists by means of video calls. The information transfer with regard to integrated care can also benefit from this. If necessary, the patient can easily be added to such meetings.
To ensure that smaller hospitals can keep their intensive care units, more and more hospitals use tele-ICUs. This way, intensivists can monitor intensive care units remotely outside of office hours and provide assistance to other staff members when needed.
The video call functionality is available for the Alterdesk web client, the desktop clients, iOS smartphones and tablets and Android smartphones and tablets. This way, it is possible to conduct video calls from behind your desk and on the go.
Video calls can be conducted both one-on-one and with a roup, between healthcare professionals or with patients / clients. The video conversation will be started straight from an existing Alterdesk conversation; once the call has been started, every participant will be free to join in.
During a video call, participants can keep exchanging text messages and files. This way, doctors can easily share things like leaflets or patient records during a digital consultation or meeting.
It is possible to make sure that the initiative for a video call must always lie with the healthcare professional and never with the patient. This way, the healthcare provider stays in control of his / her agenda and the patient / client can be invited when the healthcare provider is ready – just like in a physical waiting room.
Our video call functionality can also be used in combination with our smart glasses app. This way, healthcare professionals can perform complex actions (such as surgeries or wound care) while streaming video handsfree, by means of a pair of smart glasses.
Curious to find out more about how your organisation can get started with our video call functionality? Fill in the form below and we will contact you swiftly!