Integrated Messaging for SugarCRM

Connect SugarCRM to the Alterdesk messenger

SugarCRM integrated messaging
SugarCRM messenger overview
SugarCRM new Alterdesk conversation
SugarCRM integrated messaging

Keep all stakeholders updated at all times

Keeping track of all developments in customer relationships can become tricky when there are multiple stakeholders involved. SugarCRM is a great way to keep track of these developments, IF every team member remembers to update the customer records...

Link Alterdesk conversations about / with a customer, partner or prospect to the corresponding SugarCRM account for a convenient overview of all communications, whenever you need it.

Alterdesk messenger

The Alterdesk messenger

Alterdesk is a secure, real-time business messenger that allows teams to exchange messages and files with ease, in both 1-on-1 conversations and group conversations.

Link conversations SugarCRM

Link conversations

Link Alterdesk conversations about / with a customer, partner or prospect to the corresponding SugarCRM account for a convenient overview of all communications, whenever you need it.

Integrated messaging

Integrated messaging

Add messages and files to linked Alterdesk conversations and start brand new conversations straight from SugarCRM’s own interface – no need to run two programmes at once!

multi-device messaging

Multi-device!

All messages you add to an integrated conversation, be it from Sugar’s interface or an Alterdesk client, will be automatically synced across all devices. This way, everyone can stay in the loop while using the client of their choice.

Get started now!

Don’t miss out - fill in your details below and we'll contact you to discuss how your organisation can get started with our SugarCRM plugin.

Note: you only need one plugin for your entire SugarCRM company account.

However, your team members will need their own Alterdesk accounts. If they do not have one yet, they can register here.