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Alterdesk: for secure messaging in healthcare

The Alterdesk messenger is an encrypted messaging service developed specifically for the healthcare sector. It enables you to exchange messages and files with team members and patients or clients, in a secure environment. Alterdesk’s broad range of functionalities makes it the best choice for any healthcare organization, regardless of its size or expertise.

Available on every platform.

Exchange messages and files

Secure messaging is Alterdesk’s core functionality. We believe that exchanging messages and (large) files should be easy, intuitive and safe. The Alterdesk messenger enables you to share any type of file: PDFs, Office documents, photos, videos and more.

Exchange messages and files

For every device

Whether you are working behind a desk, at a patient’s bed or ‘on the road’, the Alterdesk healthcare messenger enables you to stay connected. The messenger is available for pc’s, tablets, smartphones and wearables.

For every device

Video calling

Our video calling functionality is ideal for conducting remote meetings with co-workers and for healthcare providers who wish to use their PC, smartphone or tablet to host teleconsultations with patients. This way, patients can have face to face contact with their healthcare provider wherever they are.

Do you want to know more? Visit our video calling page.

Video calling

From e-mail to messenger

Does your organization face data traffic to foreign email providers, impacting your data security procedures? You can now conduct these email conversations fully and securely through Alterdesk by means of our hybrid messaging solution.

Hybrid messaging

Secure, encrypted messaging

We use the most powerful encryption keys, firewalls, intrusion detection systems and intrusion prevention systems. Also, our messenger is developed and hosted in the Netherlands. This ensures that Alterdesk is HIPAA and ISO27001 compliant.

Optimal security

Software integrations

Healthcare professionals are usually too busy to enter all communication about / with a patient into an EHR or ECR by hand. Our API enables you to create solid integrations with any type of software – this way, you can automatically add all relevant messenger communications to corresponding patient records.

Software integrations