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Alterdesk: for secure messaging in healthcare

The Alterdesk messenger is an encrypted messaging service developed specifically for the healthcare sector. It enables you to exchange messages and files or start video calls with team members and patients or clients, in a secure environment. Alterdesk’s broad range of functionalities makes it the best choice for any healthcare organization, regardless of its size or expertise.

Available on every platform.

Exchange messages and files

Secure messaging is Alterdesk’s core functionality. We believe that exchanging messages and (large) files should be easy, intuitive and safe. The Alterdesk messenger enables you to share any type of file: PDFs, Office documents, photos, videos and more.

Exchange messages and files

For every device

Whether you are working behind a desk, at a patient’s bed or ‘on the road’, the Alterdesk healthcare messenger enables you to keep communicating by means of the device of your choice. The messenger is available for pc’s, tablets, smartphones and wearables.

For every device

Video calling

Our video calling functionality is ideal for conducting remote meetings with co-workers and for healthcare providers who wish to use their PC, smartphone or tablet to host teleconsultations with patients. This way, patients can have face to face contact with their healthcare provider wherever they are. It is also possible to stream video footage by means of smart glasses.

Do you want to know more? Visit our video calling page.

Video calling

From e-mail to messenger

Does your organization face data traffic to foreign email providers, impacting your data security procedures? You can now conduct these email conversations fully and securely through Alterdesk by means of our hybrid messaging solution.

Hybrid messaging

Secure, encrypted messaging

We use the most powerful encryption keys, firewalls, intrusion detection systems and intrusion prevention systems. Also, our messenger is developed and hosted in the Netherlands. This ensures that Alterdesk is HIPAA and ISO27001 compliant. The messenger has also been tested by Deloitte / Assuring Medical Apps.

Optimal security

Software integrations

Professionals can save a lot of time if their communication with patients / clients is automatically added to patients records. Our API enables organizations to create solid integrations with any type of software. There are tons of possibilities.

Software integrations