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Alterdesk: for all healthcare communication

The Alterdesk messenger is a secure messaging service developed specifically for the healthcare sector. It enables you to exchange messages and files with team members and patients, in a secure environment. Alterdesk’s broad range of functionalities makes it the best choice for any healthcare organization, regardless of its size or expertise.

Available on every platform.

Exchange messages and files

Messaging is Alterdesk’s core functionality. We believe that exchanging messages and (large) files should be easy, intuitive and safe. The Alterdesk messenger enables you to share any type of file: PDFs, Office documents, photos, videos and more.

Exchange messages and files

For every device

Whether you are working behind a desk, at a patient’s bed or ‘on the road’, the Alterdesk healthcare messenger enables you to stay connected. The messenger is available for pc’s, tablets, smartphones and wearables.

For every device

Optimal security

We use the most powerful encryption keys, firewalls, intrusion detection systems and intrusion prevention systems. Also, our messenger is developed and hosted in the Netherlands. This ensures that Alterdesk is HIPAA and ISO27001 compliant.

Optimal security

From e-mail to messenger

Does your organization face data traffic to foreign email providers, impacting your data security procedures? You can now conduct these email conversations fully and securely through Alterdesk by means of our hybrid messaging solution.

Hybrid messaging

The panic functionality

In healthcare, guaranteeing the safety of both patients and employees is a priority. Our panic functionality for Android enables them to transmit an alarm message when they are in need of help. It is also possible to add a location, audio message or photo. Download our whitepaper for more information.

Security

Software integrations

Healthcare professionals are usually too busy to enter all communication about / with a patient into an EHR or ECR by hand. Our API enables you to create solid integrations with any type of software – this way, you can automatically add all relevant messenger communications to corresponding patient records.

Software integrations